How businesses like yours run on Talko AI
Six playbooks, one platform. The same building blocks — AI replies, chatbot flows, broadcasts, drips and payments — arranged for the way your industry actually sells and supports.
From bio link to paid order — without leaving the chat
A skincare brand turns Instagram followers into WhatsApp customers: a keyword link tags and opts them in, a welcome offer lands automatically, and checkout happens on a hosted payment link inside the chat. Carts left behind trigger a recovery message — once, and only once.
- Keyword growth links
wa.me links prefill a keyword, tag the contact, record opt-in and count every click and conversion.
- Cart → payment link
Catalog, cart and checkout in chat — with a hosted payment link and order status synced back.
- Abandoned-cart recovery
Idle carts automatically enter a recovery drip — exactly once, never spamming.
- STOP-safe marketing
Opt-outs are honored across every phone format before any campaign reaches Meta.
Every enquiry qualified, captured and nurtured — automatically
A course academy answers every "courses?" message instantly: the bot walks prospects through program choice (typos and all), validates their email politely, drops the lead into the CRM, and keeps nurturing with a brochure drip until they reply. Real questions mid-form go straight to the AI — grounded in the academy's own prospectus.
- Guided intake flows
Button menus + step-by-step questions that tolerate typos and store every answer on the contact.
- Validated capture
Emails and phone numbers are checked in-chat and retried politely — junk never reaches your CRM.
- Brochure drips
Keyword-triggered nurture sequences that pause the bot and stop the moment the lead replies.
- CRM sync
Name, course and email mirror to LeadSquared as they're captured — no exports, no re-typing.
Triage in seconds, consent you can prove, humans one tap away
A family clinic triages every WhatsApp message: appointments flow through a menu, "talk to a nurse" hands the chat to staff instantly, and after-hours messages get an honest away note. Reminder broadcasts only ever reach patients with recorded consent — and voice notes are transcribed so the front desk reads them at a glance.
- Instant human handoff
One tap escalates to staff in Live Chat — misconfigured menus auto-escalate too, so patients are never stranded.
- Provable consent
Every opt-in is recorded with source, proof and timestamp; broadcasts exclude anyone unconsented.
- Working hours & away notes
Clinic hours respected to the minute — including overnight shifts — with automatic away replies.
- Voice-note transcription
Audio messages are transcribed automatically, so staff never replay a voice note to find the ask.
Every lead qualified, attributed and moving through your pipeline
An agency qualifies property leads in chat — intent, budget, locality, each answer validated — then works them through a visual pipeline where every stage change tags the lead, starts the right drip and updates the CRM. Tracked wa.me links tell you exactly which listing portal every lead came from.
- Validated qualification
Budget must be a number, locality a real city — wrong answers get a polite retry, not a junk lead.
- Pipeline automations
Dragging a lead to a stage fires its tag, drip sequence and CRM stage push — automatically.
- Source attribution
Tracked wa.me links per portal or campaign tell you exactly where every lead came from.
- Slack + webhooks
New leads and messages stream to your own systems and Slack, signed and per-workspace.
Orders in chat, blasts that fill tables — and a number that stays healthy
A kitchen greets regulars by name, walks delivery vs. pickup through buttons, and fires weekend-special blasts to tagged regulars — each message personalized with the customer's name and their own tracked menu link. Built-in rails (daily caps, quality auto-pause, failure cut-offs) keep the WhatsApp number safe while you scale.
- Chat ordering flows
Taps, typed answers or "1"/"2" picks all work; real questions go to the AI without losing the order.
- Personalized blasts
Weekend specials to tagged regulars — every message carries the customer's own name and tracked link.
- Delivery receipts
Sent → delivered → read tracked per recipient, with per-person link clicks on the dashboard.
- Number-health rails
Rolling daily caps, automatic pause on quality drops, and failure cut-offs — on by default.
Trips qualified in chat, answers grounded in your own visa guides
A travel agency qualifies trips message by message — destination, travellers, month — and every reply reflects what's already known: "I'll craft a Bali itinerary for 4 travellers this December." Visa questions get AI answers strictly grounded in the agency's own documents; invented prices or links never reach the traveller, and "talk to an expert" escalates instantly.
- Multi-step qualification
Destination, travellers and month captured step by step — a "2" is two travellers, never a menu mix-up.
- Grounded AI answers
Visa fees, durations and links come only from your uploaded guides — invented facts are stripped before sending.
- Itinerary drips
Keyword-triggered day-by-day itineraries that respect WhatsApp's messaging window automatically.
- Expert handoff + Slack
"Talk to an expert" escalates before any bot reply — and pings your team's Slack instantly.
Ready to transform your customer conversations?
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