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All policies

Refund & Cancellation Policy

How trials, billing, cancellations and refunds work.

Last updated 22 June 2026

1. Free trial

New accounts may start with a free trial (typically 14 days), with no charge during the trial. You can cancel any time during the trial without being billed. If you do not subscribe to a paid plan, paid features become unavailable when the trial ends.

2. Subscription billing

Paid plans are billed in advance on a recurring basis (for example monthly). Your subscription renews automatically at the start of each billing period until you cancel. The applicable fees plus any taxes are charged to your payment method on each renewal date.

3. Cancellation

You can cancel your subscription at any time from the billing area of your account, or by contacting info@thetalko.in. Cancellation stops future renewals; your plan remains active until the end of the current paid period, after which it will not renew.

4. Refunds

Except where required by law, fees already paid are non-refundable and we do not provide refunds or credits for partial billing periods, unused time, or features not used. If you believe you have been billed in error, contact us at info@thetalko.in within 7 days of the charge and we will review the issue in good faith.

5. Plan changes

You can upgrade or downgrade where available. Upgrades take effect immediately and may be charged on a pro-rated basis; downgrades typically take effect at the next renewal. Some features and limits change with your plan.

6. Failed payments

If a renewal payment fails, we may retry the charge and may suspend or downgrade access until payment succeeds. Accounts left unpaid may be cancelled.

7. Contact

For any billing question, contact info@thetalko.in.

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