Features

Powerful features for modern messaging

From the first hello to repeat purchases — Talko AI automates the whole conversation across WhatsApp, Instagram, Messenger and your website.

AI replies in your voice

On-brand answers from your knowledge base — on your own AI key.

Broadcasts that land

Template campaigns to thousands — scheduled, tracked, ban-safe.

No-code chatbot flows

Drag-and-build flows that qualify, book and answer 24/7.

Drip sequences

Automated follow-ups triggered by any event — set once, runs forever.

Catalog & checkout

Show products, build carts and recover them — right in chat.

Instagram, done right

Auto-reply to DMs and comments — fully within Meta's rules.

Facebook Messenger

Auto-reply to Page DMs and turn comments into private replies — same AI, same inbox.

Website web chat

Drop a live-chat bubble on your site with one line of code — visitors chat with your AI instantly.

One unified inbox

WhatsApp, Instagram, Messenger and web chat — every conversation in one live inbox, with team assignment and labels.

Multi-tenant & secure

Per-business isolation, encrypted vaults and audit trails by design.

Build it visually

One canvas. Every conversation, automated.

Trigger → AI agent → the right outcome. No code, no engineers.

Customer messages

WhatsApp · IG · Messenger · web

AI Agent

Understands & decides

Your AI model

Gemini · OpenAI · Anthropic

Conversation memory

Full context, per contact

Knowledge base

Your docs & FAQs

Catalog & tools

Products, orders, CRM

Is it a hot lead?

leadother

Capture the lead

Save name, intent, tags

Notify your team

Assign in the inbox

Answer instantly

Grounded, on-brand reply

Add to a sequence

Automated follow-ups

A real Talko AI automation — triggers, an AI agent, and channel actions, all no-code.

Use cases

One platform. Every business workflow.

Pick a problem — see how Talko AI solves it.

New enquiry

WhatsApp · IG · Messenger · web

AI qualifies

Intent, budget, timeline

Knowledge base

Answers on the spot

CRM + tags

Saved & scored

hotwarm

Alert sales

Assigned in the inbox

Nurture sequence

Auto follow-ups

Outcome: Every lead captured, qualified and routed in seconds — 24/7, no rep online.

Why it matters

The problems you're losing sleep over — solved

The manual parts of messaging, handled by one platform.

Leads message after hours and go cold before anyone replies.

AI replies in seconds, 24/7, in your brand voice — and books or escalates the ones that matter.

Conversations are scattered across WhatsApp, Instagram, Messenger and your website.

One unified inbox with team assignment, labels and quick replies across every channel.

Broadcasts get the number flagged or banned by Meta.

Opt-in respected, 24h-window enforced, quality auto-pause and per-tier pacing baked in.

Carts get abandoned and there's no way to follow up in chat.

Catalog, checkout and automated cart-recovery sequences — all inside the chat they already use.

Every tool needs a developer and they don't talk to each other.

No-code flows, sequences and growth tools in one platform — launch in an afternoon, no engineers.

Customer data is spread across vendors with no real isolation.

Per-business isolation, encrypted token vault and RLS-backed separation by design.

Talko AI vs the world

More channels, more AI, more value — in one platform

The global leaders are each great in one lane. Talko AI does all of it together, on your own AI key.

Capability	Talko AI	WATI	AiSensy	Interakt	Respond.io	ManyChat	Tidio
WhatsApp, Instagram, Messenger & website chat — one inbox	Yes	WhatsApp only	WhatsApp only	WhatsApp only	Yes	No web chat	Web-first
AI replies grounded on your own knowledge base	Yes	Add-on	Add-on	Add-on	Add-on	Basic	Yes
Bring your own AI key — no per-message AI markup	Yes	No	No	No	No	No	No
No-code chatbot flows & drip sequences	Yes	Yes	Yes	Basic	Yes	Yes	Flows only
Catalog & in-chat checkout / cart recovery	Yes	Add-on	Add-on	Yes	No	Via apps	Shopify only
Meta anti-ban guardrails (opt-in · 24h · auto-pause)	Yes	Partial	Partial	Partial	Partial	Partial	No
Multi-tenant isolation & encrypted key vault	Yes	Varies	Varies	Varies	Varies	Varies	Varies
Predictable pricing — no per-contact fees	Yes	Per-conversation	Per-conversation	Per-conversation	Per-seat + AI	Per-contact	Per-seat + AI
Capabilities included	8/8	1/8	1/8	1/8	2/8	1/8	1/8

Based on publicly available information as of June 2026. Each tool is excellent in its core lane — Talko AI's advantage is covering every channel in one platform on your own AI key. Capabilities change; check each provider for current details.

See detailed comparisons

Get started in three easy steps

Go live in an afternoon.

Connect your channels

Link WhatsApp, Instagram and Facebook Messenger — or drop a web-chat widget on your site — in a couple of clicks. Each gets its own AI persona and flows.