How to connect Facebook Messenger to Talko AI
Bring Facebook Page messages and comments into the same inbox as your other channels, connected through Meta's official Messenger Platform.
Before you start
- A Facebook Page you're an admin of (a personal profile alone isn't enough — Messenger automation attaches to a Page)
- 1
Open the Messenger tab
From Setup & status, click "Set up" next to Messenger (labelled Facebook in the portal).
- 2
Click "Connect with Facebook"
Meta's Embedded Signup popup opens. Log in with the account that administers your Facebook Page.
- 3
Pick your Page
Confirm which Page you want connected. Talko AI requests messaging permission, plus comment-engagement permissions if you want comment-to-DM automation too.
- 4
Send a test message
Message your Page from a personal Facebook account. It should appear in your Talko AI inbox with an AI reply.
Messenger shares the same 24-hour reply window and no-cold-outreach rule as Instagram — Talko AI enforces both automatically.
Common questions
Can one inbox handle both my Instagram and my Facebook Page?
Yes — that's the point. Both land in the same unified inbox, use the same AI persona and knowledge base if you want, and can be assigned to the same team.
Does this also cover comments on my Facebook Page posts?
Yes, if you grant the comment-engagement permissions during connection — a comment can then trigger an automatic private reply, the same pattern as Instagram.
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